Privacy Policy

Welcome to Delta Car Details. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our car detailing, ceramic coating, and window tinting services. By using our services, you agree to the practices described here.

We collect the following categories of information:

• Personal information you voluntarily provide — such as your name, phone number, email address, service address, and vehicle details — when booking, requesting a quote, or contacting us.
• Payment information needed to process a transaction. Card and bank details are handled and stored by our PCI-compliant third-party payment processor; we do not store full payment card numbers on our servers.
• Information collected automatically when you visit our website, such as your IP address, device and browser type, referring pages, and access times, gathered through standard logging and analytics.

We use the information we collect to:

• Schedule, manage, and fulfill your appointments and services.
• Process payments and send receipts or invoices.
• Communicate with you about bookings, quotes, support, and service updates.
• Improve our services, website, and customer experience.
• Send you offers or updates where you have asked to hear from us (you can opt out at any time).
• Comply with legal, tax, and regulatory obligations.

We do not sell your personal information. We may share it only as follows:

• With trusted service providers — such as payment processors, scheduling, and analytics tools — who process it on our behalf and are required to keep it confidential and use it only for the purposes we specify.
• When required by law, to respond to lawful requests, or to protect our rights, safety, and property.
• In connection with a business transfer, such as a merger, acquisition, or sale of assets.

We implement administrative, technical, and physical safeguards designed to protect your personal information. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to provide our services and to meet legal, accounting, or reporting requirements.

Subject to applicable law, you may request to access, correct, update, or delete the personal information we hold about you, and you may withdraw consent to marketing communications at any time. To make a request, contact us using the details below.

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their policies.

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

We may modify this Privacy Policy at any time. When we do, we will revise the "Effective Date" above. Material changes may be communicated through our website or by direct notice where appropriate.

If you have any questions or requests regarding this Privacy Policy, please contact us at info@deltacardetails.ca or (905) 999-9243.